Last updated: December 30, 2023
Thank you for shopping at KBG Trips.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Cancellation And Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Limited Liability Company, No B1 Vishnu castle, Maruthi Nagar dharga Hosur-635126 Tamilnadu, India.
Trip Package refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Trip Package from Us.
Service refers to the Website.
Website refers to KBG Trips, accessible from https://kbgtrips.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You received the Trip Package or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: kbgtripsindia@gmail.com
By visiting this page on our website: https://kbgtrips.com/contact-us
By phone number: +919629911889
We will reimburse You no later than 14 days from the day on which We receive the returned Trip Package. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
In order for the Trip Package to be eligible for a return, please make sure that:
The following Trip Package cannot be returned:
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Trip Package may be refunded. Unfortunately, Trip Package on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Trip Package to Us. You should send the Trip Package at the following address:
No B1 Vishnu castle, Maruthi Nagar dharga
Hosur-635126 Tamilnadu, India
We cannot be held responsible for Trip Package damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Trip Package or proof of received return delivery.
If the Trip Package were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Trip Package weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: kbgtripsindia@gmail.com
By visiting this page on our website: https://kbgtrips.com/contact-us
By phone number: +919629911889
